Privacy Policy

Last updated: 22/09/2025

Signet Services (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website (www.signet.bw).

1. Information We Collect

We may collect:

  • Personal information you provide (such as name, email, or phone number) when contacting us through forms or email.

  • Technical information (such as IP address, browser type, and pages visited) collected automatically for analytics and site performance.

2. How We Use Your Information

We use collected information to:

  • Respond to enquiries and provide support.

  • Improve our website, services, and user experience.

  • Maintain website security and prevent misuse.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Cookies

  • Our website may use cookies and similar technologies to enhance your browsing experience.

  • You may disable cookies in your browser settings, but some features of the site may not function properly.

4. Downloads & External Links

  • Any downloads or external links provided on this site are accessed at your own risk.

  • We are not responsible for third-party websites or how they handle your personal information.

5. Data Retention

We will retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law.

6. Your Rights

In line with the Botswana Data Protection Act (BDPA), you have the right to:

  • Request access to the personal data we hold about you.

  • Request correction or deletion of your personal data.

  • Withdraw consent for data processing (where applicable).

7. Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no system can be guaranteed 100% secure.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “last updated” date.

9. Contact Us

If you have questions or requests regarding this Privacy Policy, please contact us at:

Signet Services
📍 Plot 80, Unit 7, Gaborone International Commerce Park, Gaborone, Botswana
or PO Box 402164, Broadhurst, Gaborone, Botswana
📞 +2673163087
📧 support@signet.bw